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WHO IS ELIGIBLE FOR CAP SERVICES?

CAP clients are people with disabilities receiving or interested in receiving vocational rehabilitation services who reside in New York State.

WHAT DOES CAP DO?

The Client Assistance Program (CAP) advocates for the rights of people with disabilities to receive vocational rehabilitation services to obtain competitive employment. You should contact CAP if you are interested in obtaining rehabilitation services; are having difficulty finding rehabilitation services and want information or resources; you applied for rehabilitation services and were turned down; you are dissatisfied with the rehabilitation services you're are receiving; you have questions about policies, procedures, services or programs; your case is closed and you want to be reconsidered for services; or, you are just not sure what to do.

 

The CAP program provides assistance to New Yorkers with disabilities who are receiving or applying for vocational rehabilitation (VR) services from New York State VR agencies or from Tribal VR programs.  The state agencies are the New York State Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) and the New York State Commission for the Blind (NYSCB). CAP also assists applicants and recipients of services from federally funded independent living centers (ILCs).  There is no charge for our services.

CLIENT ASSISTANCE PROGRAM PRIORITIES

Priority I

 

Advocate for those who are in the process of applying for Vocational Rehabilitation (VR) services while ensuring the legal standards for findings of eligibility and ineligibility are maintained by the VR agencies.

 

Priority II

 

Advocate for those who are in the Individualized Plan for Employment (IPE) development or implementation stages of  the VR process  in an effort to ensure a suitable employment goal consistent with the strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice of individuals, as well as timely execution of VR services.

 

Priority III

 

Advocate for those who are seeking to establish or reestablish communication and/or a productive working relationship with their vocational rehabilitation counselor (VRC).

 

Priority IV

 

Advocate for those who are seeking college and/or graduate school support from their VR agency in an effort to achieve their IPE goal.

 

Priority V

 

Advocate for the provision of pre-employment transition services for students with disabilities who require and are eligible or potentially eligible for such services under Section 113 of the Rehabilitation Act of 1973, as amended.

 

Priority VI

 

Advocate for those clients and applicants who are seeking support from their VR agency in their goal of self-employment.

 

Priority VII

 

 Advocate for those clients and applicants who are seeking transportation and/or vehicle modification assistance from VR agencies in an effort to achieve their IPE goal.

 

Priority VIII

 

Advocate for those clients and applicants who are seeking assistive technology and/or rehabilitative technology in an effort to achieve their IPE goal.

 

Priority IX

 

Advocate for those eligible for services under Section 511 of the Rehabilitation Act of 1973, as amended, related to the payment of subminimum wages to persons with disabilities.

 

Priority X

 

Advocate for those clients and applicants of federally funded independent living centers.

 

Priority XI

 

Provide technical assistance and information to those applicants and clients who qualify for services and benefits under Title I of the Americans with Disabilities Act and/or Social Security work incentives such as PASS Plans and Ticket to Work.

 

Priority XII

 

Conduct an outreach and education campaign to ensure that individuals in underserved and unserved communities throughout New York State understand their rights, know about the Protection & Advocacy system, and can access appropriate Client Assistance Program services.

FISCAL YEAR 2016 to 2018 PRIORITIES

OCTOBER 1, 2015 to SEPTEMBER 30, 2018

CLIENT ASSISTANCE PROGRAM (CAP)

CAP STAFF

​​Nancy Nowak

Advocate

 

Stephen Darrow

Advocate

 

Talia Santiago

Advocate

Erica Molina, Esq.

Director

Jeremy Demick

Advocate

 

Brenda Shannon

Advocate

 

​Shlon Smith

Advocate

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